Privacy policy
MORAGO GROUP GmbH
1. Controller
The controller responsible for the processing of personal data in connection with our online store is:
MORAGO GROUP GmbH
Baarerstrasse 82
6300 Zug
Switzerland
Email: info@morago.store
2. Collection of Personal Data
We process personal data that you provide to us, that is generated automatically when you use our online store, or that we receive in connection with the provision of our services.
This may include, in particular:
- name and contact details
- billing and delivery address
- email address and telephone number
- order, payment and transaction data
- customer account and communication data
- IP address as well as device, browser and usage data
- cookie and consent information
- voluntarily submitted vehicle data, measurements, images, documents or other information
Certain information is required for the conclusion and performance of a contract. Without this data, we may not be able to process or fulfil an order.
3. Purposes of Data Processing
We process personal data in particular for the following purposes:
- providing and operating our online store
- processing orders, payments, deliveries and returns
- communicating with customers and handling enquiries
- managing customer accounts
- checking product and vehicle compatibility
- preventing fraud and misuse
- ensuring the security of our online store
- complying with legal and regulatory obligations
- analysing and improving our online store, products and services
- carrying out marketing and advertising activities, where permitted by law
4. Legal Bases
We process personal data in accordance with the applicable data protection laws.
Where the General Data Protection Regulation (GDPR) or comparable provisions apply, processing is carried out in particular:
- for the performance of a contract or in order to take steps prior to entering into a contract
- for compliance with legal obligations
- on the basis of our legitimate interests, in particular in the secure and economically efficient operation of our online store, fraud prevention and the improvement of our products and services
- on the basis of your consent, where such consent is required by law
Any consent given may be withdrawn at any time with effect for the future.
5. Shopify
Our online store is operated through Shopify. Shopify provides the technical e-commerce infrastructure and processes personal data in connection with the operation of the online store.
Personal data may be processed by Shopify and companies affiliated with Shopify in various countries.
Further information on the processing of personal data by Shopify can be found in Shopify’s Privacy Policy.
6. Payment Service Providers
For payment processing, we use the payment service providers offered during checkout.
The data required to carry out the relevant payment is transmitted to the payment service provider selected by the customer. Payment service providers may process certain personal data under their own responsibility under applicable data protection law.
The data protection provisions of the respective payment service provider also apply.
7. Disclosure of Personal Data
Where necessary and permitted by law, personal data may be disclosed in particular to the following categories of recipients:
- payment service providers and financial institutions
- shipping, transport and logistics companies
- IT, hosting, cloud and e-commerce service providers
- customer service and communication service providers
- analytics and marketing service providers
- tax, legal and other professional advisers
- authorities and public bodies where there is a legal obligation to do so
We only disclose the personal data required for the respective purpose.
8. Cookies and Similar Technologies
Our online store uses cookies and similar technologies.
Technically necessary cookies and technologies may be used where they are required for the operation, security and essential functions of the online store.
In addition, analytics, personalisation and marketing technologies may be used.
Where consent is required under applicable law, such technologies will only be used after you have given your consent.
Any consent given can be changed or withdrawn at any time with effect for the future through the available cookie or privacy settings.
9. Analytics, Marketing and Communication
We may use analytics and marketing services to understand how our online store is used, improve our offering and, where permitted by law, provide relevant advertising.
Newsletters and other electronic marketing communications are only sent in accordance with the applicable legal requirements.
You may withdraw the relevant consent at any time with effect for the future or unsubscribe from marketing communications using the unsubscribe option provided in those communications.
10. International Data Transfers
Due to our international business activities and the use of internationally operating service providers, personal data may also be processed outside Switzerland, the European Union, the European Economic Area or your country of residence.
For international data transfers, we comply with the applicable legal requirements.
Where the country concerned does not provide a level of data protection recognised by law as adequate, we use appropriate legal safeguards where required, in particular recognised standard contractual clauses, or rely on another legally permitted transfer mechanism.
Information about the safeguards used for a specific data transfer may be requested from us within the limits of applicable law.
11. Retention Period
We retain personal data only for as long as necessary for the respective processing purposes.
Data may also be retained where statutory retention obligations apply or where retention is necessary for the establishment, exercise or defence of legal claims.
Once the purpose of processing no longer applies and the relevant retention periods have expired, personal data will be deleted or anonymised unless there is another legal basis for further processing.
12. Rights of Data Subjects
Depending on the applicable data protection law, you may in particular have the following rights:
- right of access
- right to rectification of inaccurate or incomplete data
- right to erasure
- right to restriction of processing
- right to object to certain types of processing
- right to data portability
- right to withdraw consent with effect for the future
- right to lodge a complaint with a competent data protection supervisory authority
In the case of direct marketing, you may object at any time, within the framework of applicable law, to the processing of your personal data for this purpose.
To exercise your data protection rights, you can contact us at info@morago.store.
13. Automated Decisions
As a general rule, we do not make decisions based solely on automated processing that produce legal effects concerning customers or similarly significantly affect them.
If such procedures are used in the future, we will inform the persons concerned in accordance with the applicable legal requirements.
14. Data Security
We implement appropriate technical and organisational security measures to protect personal data, in particular against loss, misuse, unauthorised access, unauthorised disclosure or alteration.
Our security measures are reviewed and further developed as appropriate in line with technological developments and the relevant risks.
15. International Data Protection
MORAGO is subject in particular to the applicable Swiss data protection law, including the Federal Act on Data Protection (FADP).
Where, due to our international business activities, additional mandatory data protection provisions apply, in particular the General Data Protection Regulation (GDPR) of the European Union and the European Economic Area, the applicable data protection law of the United Kingdom or mandatory data protection laws of other countries or regions, these provisions will be observed to the extent applicable.
Data subjects retain all rights granted to them under the respective mandatory applicable data protection law.
16. Changes to this Privacy Policy
We may amend this Privacy Policy if our data processing activities, the services we use or legal requirements change.
The current version published on our online store shall apply.
Last updated: August 2026